Note: This topic will include the following corrections in the next version of the Access Manager Administrator Guide.
In "Frequently Asked Questions and Troubleshooting" chapter of the Access Manager Administrator Guide, in the section "Why can’t I connect to a directory server that is configured for SSL communication?", there is a reference to using Netscape Navigator 4.x. Netscape Navigator is no longer supported.
The certutil application and related .dll files are located on the Cognos Series 7 product CD in the Support Files/sun_one/certutil folder on Windows and in the support_files/mozilla_ldapcsdk/certutil folder on UNIX. To use the utility, copy all files in the certutil folder to your computer.